Central Welders Supply (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, or contacting us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with our services, we may collect information such as:

• Name

• Billing and shipping address

• Email address

• Phone number

• Order and transaction information

• Account information

• Information you provide when contacting customer service

• Website usage and technical information

We only request information that is reasonably necessary to provide our products, process orders, communicate with customers, and operate our website.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders

• Arrange shipping and delivery

• Communicate with you about your orders

• Respond to customer service requests

• Provide product and account support

• Process payments through applicable payment providers

• Maintain and improve our website

• Prevent fraud, unauthorized transactions, and misuse

• Comply with applicable laws and legal obligations

• Send promotional communications when permitted and when you have provided appropriate consent

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, pages visited, referring website, and general website activity.

We may use this information to help maintain website security, understand how visitors use our website, troubleshoot technical problems, and improve website performance.

4. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember preferences, maintain shopping carts, understand website usage, and improve functionality.

Depending on your browser and device settings, you may be able to block or delete cookies. Disabling certain cookies may affect some website functions.

5. Order and Payment Information

When you place an order, information necessary to complete the transaction may be shared with payment processors, shipping companies, service providers, and other parties involved in fulfilling your order.

We do not need to retain complete payment card information when it is processed directly by an authorized third-party payment provider.

Payment providers may have their own privacy policies governing the information they process.

6. Shipping Information

To deliver your order, we may provide necessary information such as your name, shipping address, phone number, and order details to the shipping carrier or fulfillment service responsible for delivering your purchase.

We only provide information reasonably necessary to complete delivery and related services.

7. How We Share Information

We do not sell your personal information simply because you visit or purchase from our website.

We may share information with trusted service providers when necessary to operate our business, including providers involved in:

• Payment processing

• Order fulfillment

• Shipping and delivery

• Website hosting

• Website security

• Customer support

• Analytics and website functionality

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, website, or business.

8. Third-Party Services

Our website may use third-party services to provide payment processing, shipping, analytics, website functionality, security, or other services.

These third parties may process information according to their own privacy policies and terms. We encourage customers to review the privacy policies of third-party services when appropriate.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

10. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and protect our legitimate business interests.

The retention period may vary depending on the type of information and the reason it was collected.

11. Children’s Privacy

Our website is not intended for children who are not legally permitted to use our products or services.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so we can review and address the matter.

12. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to certain personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request information about how your data is used

• Opt out of certain marketing communications

• Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before completing certain requests.

13. Marketing Communications

If you receive promotional emails from us, you may unsubscribe by using the unsubscribe option included in the applicable communication or by contacting us.

Even if you opt out of marketing communications, we may still send necessary transactional communications, such as order confirmations, shipping updates, account notifications, and customer service messages.

14. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this policy.

We encourage you to review this page periodically for the latest information about our privacy practices.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact Central Welders Supply.

Central Welders Supply
Yakima, Washington
United States

Email: sales@centralwelderssupply.com

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable requirements.